Industry Insights
AI-Powered ITSM as the Backbone of High-Availability E-Commerce Operations
By MarTech Pulse Staff Insight | | AI/ML, E-Commerce Marketing, Marketing Automation, Technology
The E-commerce industry has made a giant leap forward and adopted an always-on business model where even a small amount of downtime will be treated as a loss of revenues, ...
Personalized Shopping on the Move: GenAI Mobility Experiences for Connected Consumers
By MarTech Pulse Staff Insight | | AI in Marketing, Customer Experience, Digital Advertising
The contemporary consumer is not static anymore. Thus, shopping decisions are being made during commuting, traveling, or navigating hybrid physical-digital environments. This changeover has led to an increase in demand ...
Why AI Ad Platforms Deliver Better ROAS Through Predictive Targeting
By MarTech Pulse Staff Insight | | Advertising, AI in Marketing, AI/ML, Customer Service, Predictive ai
Paid media performance continues to struggle under pressure. Increased customer acquisition costs, disjointed channels, and privacy restrictions have all contributed to the declining efficiency of the traditional targeting methods. In ...
How AI CLM Platforms Use Data to Improve Contract Terms and Profitability
By MarTech Pulse Staff Insight | | AI, AI-powered, Analytics, Customer Data Platforms, Sales & Marketing, Technology
Even in today's market situation, businesses create thousands of contracts yearly, mainly in sales, procurement, legal, finance, and strategic alliances. However, the majority of these documents rarely reach their full ...
Why E-Commerce Teams Need an AI Productivity Platform
By MarTech Pulse Staff Insight | | Customer Data Platforms, E-Commerce Marketing, Technology
E-commerce teams are facing a lot of challenges, as they have to deal with quicker campaign cycles, new sales channels, higher customer expectations, and continuous demand for extensive content at ...
A/B Testing vs. Real-World AI Testing: What Delivers Better Insights for Marketers?
By MarTech Pulse Staff Insight | | AI, AI in Marketing, Analytics, marketing, Sales & Marketing, Social Media Marketing
Marketers have trusted A/B testing for years to make their decisions, compare different versions, and improve their campaigns. It has been a trustworthy instrument owing to its straightforwardness: conduct a ...
How Generative AI Is Reinventing Creative Production for E-Commerce Brands
By MarTech Pulse Staff Insight | | AI in Marketing, Branding, content, Customer Satisfaction, Customer Service, E-Commerce, Generative AI, marketing
Creative production has been, and still is, the primary challenge for e-commerce brands. The main problem with product photography is that it entails the use of studios, models, and photographers. ...
Why Every E-Commerce Brand Needs an AI Connectivity Strategy in 2026
By MarTech Pulse Staff Insight | | Advertising, AI/ML, Customer Experience, Customer Service, E-Commerce, marketing
E-commerce is going through a change where having different systems and data spread out will no longer be a part of the picture. By the time we are through the ...
Why Self-Learning AI Will Redefine Customer Support and Marketing
By MarTech Pulse Staff Insight | | AI/ML, Customer Satisfaction, Customer Service, marketing, Predictive ai
The period of static automation is coming to a close. Conventional systems are characterized by hard and fast rules, which necessitate constant human intervention to manage the changes in customer ...
How Causal AI Helps E-Commerce Marketers Understand What Truly Drives Sales
By MarTech Pulse Staff Insight | | AI/ML, Customer Data Platforms, E-Commerce Marketing, Predictive ai, Sales & Marketing
E-commerce marketing has always been accompanied by a lot of data, yet marketers are finding it hard to answer the most critical question: What was the real cause of the ...
AI Marketing Innovation Playbook: How E-Commerce Brands Can Stay Ahead in 2026
By MarTech Pulse Staff Insight | | AI in Marketing, AI/ML, Customer Data Platforms, E-Commerce Marketing, Predictive ai
E-commerce is moving to a new level. The progress will not come from spending more money or running faster campaigns, but from the AI-based understanding, which will be the backdrop ...
Why Data-Driven AI Is the Competitive Advantage Modern E-Commerce Marketers Can’t Ignore
By MarTech Pulse Staff Insight | | AI/ML, Customer Data Platforms, E-Commerce Marketing, Predictive ai
No longer is the e-commerce competition defined by the flashiest website, the largest product catalog, or the highest ad spending. The new battlefield today is intelligence - how well a ...
Redefining E-Commerce KPIs: What AI Revenue Intelligence Can Measure That Humans Can’t
By MarTech Pulse Staff Insight | | AI/ML, E-Commerce Marketing
The performance of e-commerce has always been recorded using standard metrics like conversion rates, customer acquisition costs, average order value, repeat purchase rate, and channel ROI. Despite the fact that ...
Supercharging E-Commerce Funnels with AI-Powered Marketing & Sales Automation
By MarTech Pulse Staff Insight | | AI-powered, AI/ML, Apps for Business, Customer Engagement, E-Commerce Marketing, Sales & Marketing
Today’s e-commerce has moved beyond mere traffic generation. The business's ability to connect its marketing with sales execution is what will determine the conversion rates. Here, AI-driven optimization plays a ...
Why AI Video Content Boosts Engagement and Conversions
By MarTech Pulse Staff Insight | | Agentic AI, AI/ML, content, Customer Engagement, Video
The use of artificial intelligence in video content has already emerged as a significant marketing strategy rather than a mere futuristic experiment. It is now one of the most important ...
How AI Email Marketing Drives 1:1 Personalization at Scale
By MarTech Pulse Staff Insight | | AI-powered, AI/ML, content, Customer Engagement, Email Marketing
Email still lives on but in a new form. Nowadays, the brands that get the most attention in inboxes are not the ones that send out a loud but bland ...
AI-Ready APIs: Connecting E-Commerce Stores to the Next Wave of Automation
By MarTech Pulse Staff Insight | | Agentic AI, AI/ML, E-Commerce, E-Commerce Marketing
In the arena of e-commerce, the competitive advantage of the coming era is not merely the speediest checkout process or the most attractive product pages; rather, it is the unseen ...
Smarter Storefronts: How AI Search Optimization Boosts Product Discovery
By MarTech Pulse Staff Insight | | Agentic AI, AI/ML, E-Commerce, E-Commerce Marketing, Marketing Platform, Sales & Marketing
Nowadays, shoppers in the e-commerce world automatically think of search results that are instant, intuitive, and exceptionally accurate. The brands that dominate the market don't win by possessing only the ...
Building E-Commerce Funnels in Minutes with No-Code Tools
By MarTech Pulse Staff Insight | | AI/ML, E-Commerce, E-Commerce Marketing, Marketing Platform, Sales & Marketing
Digital commerce has come a long way from complicated coding to user-friendly platforms that everyone can operate. Marketers and business people do not have to simply depend on the developers ...
Using Conversational AI to Deliver Personalized E-Commerce Journeys
By MarTech Pulse Staff Insight | | AI in Marketing, AI-powered, AI/ML, content, E-Commerce
Conversational AI has not only brought about the advent of support chatbots but also ones that have become a strategic force in personalizing the customer's online shopping journey. With customers ...
The Rise of the AI-Integrated Marketing Team: Collaboration, Content, and Commerce
By MarTech Pulse Staff Insight | | Agentic AI, AI in Marketing, AI-powered, AI/ML, content, E-Commerce, Predictive ai
Marketing in 2025 is not a situation of manual creativity, fragmented tools, or departmental silos. It is an intelligent ecosystem where man and machine act together in generating ideas, executing, ...
How AI Resource Management Helps E-Commerce Brands Grow Without Chaos
By MarTech Pulse Staff Insight | | AI-powered, AI/ML, Customer Service, E-Commerce
In the current online retail arena, the unrestricted scaling of an e-commerce business is a matter of controlling many different aspects. This is because every aspect may face difficulties, like ...
How Shop Analytics Tools Reveal the Hidden Drivers of E-Commerce Growth
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Customer Service, E-Commerce, Predictive ai, Sales & Marketing
In the rapidly changing environment of digital retail, understanding customer actions is of paramount importance. Through tracking shopping cart activities and discovering reasons for the rapid sales of some items, ...
How AI-Driven Merchandising Is Redefining Product Discovery in Online Stores
By MarTech Pulse Staff Insight | | AI-powered, AI/ML, Customer Service, Predictive ai, Sales & Marketing
You step into a brick-and-mortar store, and a competent salesperson is already there to help you by reading your body language, showing you the right items, and gently pushing you ...
AI-Powered Subscriptions Are Transforming One-Time Buyers into Lifelong Customers
By MarTech Pulse Staff Insight | | AI-powered, AI/ML, Customer Data Platforms, Predictive ai
Subscription commerce has broken out of its shell and is no longer confined to magazines or streaming services only. A recurring purchase model in some form is now offered by ...
Why Agentic Marketing Is the Next Leap for E-Commerce Brands
By MarTech Pulse Staff Insight | | Agentic AI, AI/ML, Analytics, E-Commerce Marketing, Predictive ai
Customer expectations have evolved beyond traditional automation, and brands are seeking marketing systems that can think, act, and adapt instantly. This is where agentic marketing comes to the rescue. It ...
Smart Workflows: Using AI Document Processing to Accelerate Vendor and Order Management
By MarTech Pulse Staff Insight | | Agentic AI, AI Document, AI/ML, Customer Identity Management, Predictive ai
In the digital economy of today, where everything happens so fast, the most important factors for a company to keep its competitive advantage are efficiency and accuracy, especially in the ...
How AI-Powered Benefits Platforms Are Streamlining HR Workflow Automation
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Business Intelligence, Data Management, Predictive ai
The modern landscape of human resources is changing fast, with businesses progressively leaning towards employing AI-powered employee benefits management for the purpose of making their processes more efficient, accurate, and ...
The New Era of AI-Driven Marketing Collaboration in E-Commerce Teams
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Business Intelligence, Customer Experience Management, E-Commerce Marketing, Predictive ai
E-commerce marketing is experiencing a very rapid, unprecedented change, and among the factors behind this are automation, data intelligence, and personalization. But it’s the AI-powered marketing assistants that have brought ...
AI-Powered Content Generation: The New Backbone of E-Commerce Marketing
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Business Intelligence, Customer Experience Management, E-Commerce Marketing, Predictive ai
The e-commerce market has always been successful thanks to its innovative approaches, from the use of recommendation engines to influencer marketing. However, when it comes to 2025, a unique factor ...
How AI-BI Partnerships Are Fueling Predictive Insights in Retail and E-Commerce
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Business Intelligence, Customer Experience Management, E-Commerce Marketing, Predictive ai
The emergence of AI and BI together is endangering the retail and e-commerce playbook. While AI handles automation and provides learning and predictive power, BI gives the quintessential structure to ...
How Real-Time AI Is Transforming E-Commerce Personalization and Dynamic Pricing
By MarTech Pulse Staff Insight | | AI/ML, Analytics, Customer Data Platforms, E-Commerce Marketing
E-commerce is gradually metamorphosing from static product listings and fixed discounts. In 2025, an online shopping experience is more defined in real-time by AI as a powerful mixture of data ...
Invisible Checkout: The Race to Eliminate Payment Friction Entirely
By Editorial Team | | AI/ML, Customer Data Platforms, E-Commerce Marketing, Mobile Commerce, Video
Invisible checkout technology promises to make retail completely frictionless and is the most radical transformation in payment interaction since credit cards came into existence. In this development, the paradigm shifts ...
Subscription Fatigue: The Great Subscription Commerce Shakeout of 2025
By Editorial Team | | Customer Data Platforms, E-Commerce Marketing
The world of commerce in 2025 is experiencing a reckoning. The once-revolutionary subscription economy, hailed for convenience and seamless access, is undergoing a sharp correction. Consumers are exhausted. This growing ...
TikTok Shop vs. Instagram Shopping: The Platform Wars for E-commerce Dominance-PART 2
By Editorial Team | | Customer Data Platforms, E-Commerce Marketing, Social Media Marketing
Welcome to the second part of our comprehensive analysis of TikTok Shop and Instagram Shopping for selling enterprise e-commerce. In Part 1 of the discussion, we looked at platform architecture, ...
TikTok Shop vs. Instagram Shopping: Social Commerce Platforms Comparison-PART 1
By Editorial Team | | E-Commerce Marketing, Social Media Marketing
Viewed from a social-commerce perspective, TikTok Shop and Instagram Shopping are more than merely platforms to watch reels, they are now successful e-commerce players in an increasingly fierce digital marketplace. ...
AI-Powered Predictive Inventory for Global Supply Chains
By Editorial Team | | AI/ML, Predictive ai
Building on the basics introduced in Part 1, advanced AI innovations are now the new breeding ground for predictive inventory management and advanced supply chains. Read on to know how ...
Predictive Inventory Management: AI Solutions for Supply Chain
By Editorial Team | | AI/ML, Predictive ai
In an era where supply chain disruptions can cascade globally within hours, enterprises are rethinking their approach to inventory management. This is a two-part article, and the first part explores ...
AI-Powered Product Creation and Customization in Today’s Generative Commerce Revolution
By Editorial Team | | AI/ML, E-Commerce Marketing, Predictive ai
The digital-commerce universe is experiencing a significant shift due to AI, which changes the manufacturing, customizing, and delivery of products to consumers. The generative AI in retail and e-commerce revolution ...
AI Avatars in Action: Transforming Real-World Use Cases
By Editorial Team | | AI/ML, Customer Data Platforms
The enterprise technology landscape faces a tremendous change as companies begin to deploy AI-powered digital avatars for IT operations or customer engagement. These highly evolved AI entities have emerged further ...
How Generative AI Is Transforming Real-Time Video Analytics for Business
By Editorial Team | | AI/ML, Analytics, Data Management
Generative video analytics unveil a new world in how organizations track and manipulate an ever-flowing stream of visual data. The synergistic interconnection of real-time video analytics and generative AI has ...
The AR Try-Before-You-Buy Revolution: Reducing Returns While Boosting Conversions
By Editorial Team | | Customer Data Platforms, E-Commerce Marketing
Innovations in technology and retail have given birth to a new phenomenon: the AR try-before-you-buy revolution. Augmented Reality in retail has essentially changed how online consumers view a product, engineering ...
Livestream Shopping 2.0: Real-Time Engagement Strategies That Actually Convert
By Editorial Team | | Customer Data Platforms, E-Commerce Marketing, Influencer Marketing
The retail landscape is set for a dramatic transformation as livestream online shopping becomes one of the most powerful weapons to drive sales and build customer' relationships. What was, in ...
Creator Commerce: How Micro-Influencers Are Becoming Direct-to-Consumer Retailers
By Editorial Team | | content, E-Commerce Marketing, Influencer Marketing
The digital commerce landscape is undergoing a revolutionary shift as creator commerce transforms how products reach consumers. Micro-influencers used to be content creators who would simply promote a product belonging ...
From Cookie Crisis to Customer Connection: The First-Party Data Revolution
By Editorial Team | | Analytics, E-Commerce Marketing
In the wake of the breakup of third-party cookies and more strident privacy regulations, marketers are innovating new ways to reach their prospective customers. The answer now lies in first-party ...
Personalization at Scale: Winning Strategies for eCommerce Brands
By Amreen Shaikh | | AI/ML, E-Commerce Marketing
For modern eCommerce, customer expectations have risen and undergone a drastic transformation. Today's consumers demand experiences tailored to their personal preferences, traits, and needs. By doing so, the shift has ...
How to Make AI and LLMs Recommend Your Brand and Content
By Amreen Shaikh | | AI/ML
The digital economy has immensely shifted. While businesses continue to invest in traditional SEO, AI and LLMs, such as ChatGPT, Claude, and Gemini, have turned into new search engines for ...
Aligning Sales and Marketing for Scalable B2B Lead Generation Success
By Amreen Shaikh | | AI/ML, Sales & Marketing
While the traditional barriers between sales and marketing are fading away, the clash between the two teams remains the fundamental roadblock in almost every company. The customer experience becomes fractured, ...
The Rise of Social Commerce: What It Means for Digital Marketers
By Amreen Shaikh | | AI/ML, E-Commerce Marketing, Social Media Marketing
Once just a simple platform that worked to generate brand awareness and build communities, social media now functions as a full-fledged commerce engine. As platforms like Instagram, TikTok, YouTube, and ...
How AI Is Revolutionizing the E-commerce Customer Experience
By Editorial Team | | AI/ML, E-Commerce Marketing
AI is not just a buzzword in the tech industry. It has grown exponentially into a game-changing transformation in e-commerce, affecting how companies engage customers, personalize experiences, and optimize operations. ...
Mobile Checkout Problems That Kill E-Commerce Sales
By Amreen Shaikh | | E-Commerce Marketing, Mobile Marketing, Sales & Marketing
Mobile commerce is a trillion-dollar industry touted to have nearly 60% of e-commerce traffic. Even then, the conversion rate on mobile devices is 2-3% lower than on desktops, meaning there ...
Why Brand Authenticity Beats Perfection on Social Media: The Complete Guide
By Editorial Team | | Digital Transformation
Why Brand Authenticity Beats Perfection on Social Trust is gold for your brand, and in a world of filtered selfies and polished personas, truth is your key to the treasure. ...
How Smart Chatbots Transform B2B Sales Funnels
By Editorial Team | | AI/ML, Sales & Marketing
The B2B sales landscape has undergone some very dramatic changes, and at the core of these changes is artificial intelligence that affects lead generation and prospecting in different ways. The ...
How AI Personalizes Your Customer Journey Mapping
By Editorial Team | | AI/ML, Social Media Marketing
Have you ever questioned why marketers are so obsessed with working on the customer journey? Simply put, the reason for this is that if companies are able to understand the ...