Pattern Enhances Fulfillment with New Transport, Returns & Reimbursement Services

Pattern Group Inc., a leader in accelerating brands on global ecommerce marketplaces by leveraging proprietary technology and AI, today announced significant expansions to its fulfillment and logistics services portfolio with the launch of Pattern Transportation, Pattern ReLo, and Pattern Reimbursements services. These new offerings strengthen Pattern’s position as a comprehensive fulfillment partner, enabling brands to streamline operations while reducing costs and complexity.

Pattern Transportation

Pattern now offers end-to-end inbound transportation services through Pattern Transportation, leveraging the company’s established carrier relationships and transportation infrastructure to deliver competitive rates and simplified logistics coordination.

“Our middle mile network and volume allow customers to ride the rails of our infrastructure so we can pass the savings on to them,” said Rob Hahn, Chief Operations Officer at Pattern. “We take the challenge of scheduling and coordinating with marketplaces off your plate.”

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Key Pattern Transportation benefits include:

• Competitive rates through aggregated shipping volume and established carrier relationships
• Shared truckload options for efficient consolidation when full truckloads aren’t needed
• White-glove pickup service with dock door pickup and transportation coordination
• Flexible pricing with both on-the-spot pricing based on market conditions and 3-month lock-in pricing options
• Simplified vendor management by consolidating transportation with existing Pattern fulfillment services

“[Pattern’s] rate came in below what our other brokers were able to get, and we are always going to choose simple and scale when we can,” said Nick Renken, COO of Signal Brands. “Being able to use Pattern and not having to mess with GoRamp or schedule any of that stuff has made it that much easier for us.”

Enhanced Pattern ReLo

Pattern has expanded its reverse logistics capabilities with enhanced Pattern ReLo services, designed to help businesses recover significantly more value from returned merchandise while reducing waste and operational complexity. Pattern’s technology-driven approach helps brands navigate this complex reverse logistics landscape more effectively.

Pattern ReLo delivers measurable results:

• 35% average value recovery from items Amazon deems unsellable through proprietary grading technology
• Comprehensive disposition network including refurbish marketplaces, liquidators, donation-based organizations, and recyclers
• Sustainability focus with solutions designed to minimize landfill waste
• Streamlined processing for existing Pattern customers who can send returns directly to co-located facilities
• Enhanced visibility through returns dashboard providing insights into costs, performance, and environmental impact

“Our workflow can recover an average of 35% of original value after Amazon and other marketplaces deem it unsellable,” explained Rob Hahn. “If we can’t sell the product, we find solutions to avoid landfills through our broad recovery network.”

For Pattern customers already using fulfillment services, ReLo offers the additional advantage of no return shipping costs by leveraging Pattern’s existing transportation network for faster inventory re-stocking.

Pattern Reimbursements

Pattern has launched Pattern Reimbursements, a fully automated service that handles the complex process of filing and tracking marketplace reimbursement claims, particularly on Amazon where sellers frequently miss recoverable funds.

The service addresses a significant industry problem — sellers losing revenue to unclaimed or denied reimbursements on Amazon.

Pattern Reimbursements offers comprehensive automation:

• Complete hands-off processing with automated monitoring and claims filing
• Documentation management leveraging Pattern’s existing shipment records and delivery confirmations
• Lower fees compared to typical reimbursement services that charge 15-30% of recovered amounts
• Marketplace expertise gained from Pattern’s position as Amazon’s largest seller
• Maximum recovery through automated processes that don’t miss reimbursement opportunities

“Our deep expertise as a leading global ecommerce accelerator has allowed us to hone the reimbursement process and automate all the steps,” said Rob Hahn. “We can now offer this service at a low cost compared to other reimbursement software and services.”

The service eliminates the need for brands to manually track transactions, gather documentation, or spend time filing claims, while ensuring maximum recovery of funds owed by marketplaces.

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Watch On-Demand Webinar: The Power of Pattern’s End-to-End Fulfillment

Discover how Pattern’s latest features simplify every step of your supply chain and deliver maximum operational efficiency and value to your brand.

Catch Chief Operations Officer Rob Hahn and other Pattern experts as they walk through these new solutions and provide key updates on peak season operations, including:

• How Pattern solves problems with transportation rates and coordination.
• Making Amazon Reimbursements painless through automation.
• How integrated Reverse Logistics streamlines operations and recovers more value from returns.

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